People Systems & Automation Lead

Employment type: Full-time

Founded to transform retail finance, Ajaib Group is an Indonesian fintech unicorn breaking barriers to financial access. Having recently secured a $270M Series C—the single largest funding round in Southeast Asia over the past four years—we are backed by premier global investors including Y Combinator, Ribbit Capital, SoftBank, and SBI Holdings.

To build world-class products, we assemble world-class talent. Supported by our fully hybrid work arrangement, our team spans Eastern Europe, the Middle East, India, and Southeast Asia, allowing you to work with brilliant engineers and builders from around the globe from wherever you are.

Role Overview

We are looking for a People Systems & Automation Lead to own Ajaib's People systems and automation. You will make our HR technology reliable, connected and increasingly automated, freeing the People team from manual work and giving leaders accurate data to make decisions.

This is a new, dedicated role for a hands-on builder who is comfortable with low-code tools and APIs, works well with IT and Security, and is excited to apply AI to real people processes.

Key Responsibilities

HRIS & ATS

• Own the HRIS and the ATS integration, including configuration, upgrades and vendor management
• Keep HRIS data accurate and complete enough to feed the People dashboard

Automation & Chatbot

• Build and run automations across People processes, with clear documentation and monitoring
• Own the internal chatbot, improving its coverage and answer quality for employee queries
• Restart and deliver the paused TA and onboarding automations

Access & Account Lifecycle

• Manage Google Workspace account lifecycle for joiners, movers and leavers
• Work with IT and Security on access controls and data protection

AI Use Cases

• Build the AI use cases the VP, People Strategy prioritises, from prototype to rollout

Impact Measurement

• Measure manual hours saved and report them quarterly

Requirements

• 2-4 years in HRIS, business systems or ops automation
• Hands-on with low-code tools and APIs
• Able to work with IT and Security on access controls and data protection
• Experience building chatbots or AI-enabled workflows is a plus
• High-growth startup or fintech experience is a plus

Benefits

• Performance Bonus - Get rewarded for the impact you make
• Private Insurance - Comprehensive health coverage for you
• Paid Time Off - Take the time you need to recharge and come back stronger
• Learning & Development - Company-sponsored training, courses, and professional certifications
• Hybrid Work Arrangement - Enjoy the flexibility of working both remotely and from the office
• Career Growth - Work closely with experienced leaders and take on meaningful ownership as we scale
• Employee Perks - Enjoy exclusive discounts, partnerships, and lifestyle perks
• Collaborative & High-Ownership Culture - Work with smart, driven people in cross-functional teams, take ownership, and make a meaningful impact for our users