Worldwide
- Remote
- Rp104 jt – Rp110 jt /bulan
ExcelSalesforceSecurityGoogle Workspace+1
Diposting 19 hari lalu · LeverLamar
Flag TheoryBaru
Customer Onboarding Specialist for Company Incorporations (Full Time)
Gaji
Tidak dicantumkan
Tanyakan saat wawancara
Wilayah
Worldwide
Anywhere
Tipe kerja
Penuh waktu
Remote penuh
Level
Tidak disebut
Pengalaman 2+ tahun
Zona waktu
UTC+3
Bahasa Inggris lancar
Diposting
28 Oktober 2026
Dicek hari ini
Kenapa lowongan ini bisa dilamar dari Indonesia
Lokasi yang ditulis perusahaan: "Anywhere". Terbuka untuk kandidat dari mana saja (worldwide).
Keputusan akhir tetap di perusahaan. Baca deskripsi lengkap sebelum melamar.
Seberapa cocok CV-mu?
Unggah CV sekali, lalu cek skor kecocokan, kekuatan, dan kekurangan untuk setiap lowongan.
Masuk untuk cekKeahlian yang disebut
Google Workspace
Benefit yang disebut
- Cuti berbayar
- Jam kerja fleksibel
Deskripsi pekerjaan
1 menit bacaCategory: Customer Support
Headquarters: Remote
URL: https://flagtheory.com/
Job Responsibilities
Own the post-sale customer journey for company incorporation services across multiple jurisdictions.
Guide clients through KYC and jurisdiction-specific documentation requirements with clarity and care.
Maintain prompt, clear communication via email and phone; resolve issues and unblock clients quickly.
Coordinate with external vendors to ensure timely, accurate service delivery.
Maintain and update SOPs for all onboarding and incorporation-related workflows.
Identify friction points and implement improvements that enhance client satisfaction and response rates.
Ensure compliance with internal quality checks and jurisdictional regulatory standards.
Requirements / Must Have
2+ years of hands-on experience in corporate services or company incorporation.
Proven knowledge of KYC processes and compliance protocols.
Strong organizational skills; able to self-prioritize and manage multiple client onboarding tracks.
Excellent written and spoken English; clear communicator under pressure.
High level of empathy and client orientation; anticipates client concerns before they escalate.
- Critical thinking is an absolute must-have
Demonstrated self-motivation and proactiveness in remote environments.
Listen, Learn, Grow mindset
Minimum 2 years of successful remote work experience.
Strong proficiency with Google Workspace (Docs, Sheets, Calendar, Drive).
Based in a European timezone (UTC to UTC+3).
Nice to Have
Experience handling KYC for complex incorporations and/or international bank account setups.
Multilingual fluency, particularly in languages relevant to offshore or international clientele.
Familiarity with CRM tools or client-facing ticketing systems.
Benefits
Work from anywhere, on a flexible schedule, part of a fully remote team
Compensation based on experience with regular performance reviews
20 paid vacation days per year
To apply: https://weworkremotely.com/remote-jobs/flag-theory-customer-onboarding-specialist-for-company-incorporations-full-time-3
Hitung gaji bersih dalam rupiah
Kotor per bulanRp0
Biaya transfer & kurs− Rp0
Perkiraan PPh 21 per bulan − Rp0
Diterima bersih per bulanRp0
Bersih setahunRp0
Perkiraan kasar: kurs USD Rp17.800; pajak dihitung sebagai penghasilan orang pribadi (tarif progresif PPh 21, dikurangi PTKP), tanpa NPPN, iuran BPJS, atau potongan lain. Bukan nasihat pajak; cek ketentuan terbaru atau konsultan pajak.
Tips melamar
- Sebutkan lokasi dan zona waktumu di bagian atas CV, mis. Jakarta, Indonesia (GMT+7), dan kesediaan overlap dengan UTC+3.
- Sesuaikan ringkasan CV dengan kata kunci di deskripsi, terutama Google Workspace.
- Tulis hasil kerja dengan angka (mis. "menangani 60 tiket/hari"), bukan hanya tugas.
- Perusahaan resmi tidak pernah meminta biaya untuk melamar atau wawancara.
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