People Operations Coordinator

Hi! I’m Hannah and I lead People Operations here at Ashby. I joined over four years ago as the first People hire and I’m excited that our People Ops team is growing! The People Operations team supports Ashby employees through the development and implementation of programs, policies, and services that contribute to a productive and inclusive working environment. We ensure the work we do aligns with our Operating Principles and strengthens the environment we’re building at Ashby. Our approach is to do things differently, we prioritize what truly fits our team and enhances how we work together. By embracing creativity and customization, we aim to create a people-first culture that drives both individual and organizational success. We’re building a team focused on helping Ashby scale thoughtfully while continuing to raise the bar for how we support and invest in our employees.

We review all applications, and there isn’t a benefit to applying quickly. Take your time, look at the application questions and please submit before the application deadline! We aren’t able to take calls outside of the interview process, so please do not reach out to the team or Hannah directly.

About the Role

As a People Operations Coordinator at Ashby, you will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in Onboarding, Organizational updates, and supporting our employees across our international entities.

What you'll do at Ashby

Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws

Provide administrative support to Ashby's people processes, including but not limited to new hire onboarding, benefits administration, performance management, and support for our international entities

Document people process changes as needed

Maintain high level of confidentiality and discretion in the handling of sensitive information

Building out people process workflows in Ashby to continuously improve our business effectiveness

Support planning and coordination of Ashby culture events, both virtual and in-person

You could be a great fit if you

Investigate problems to determine root causes and define robust solutions

Are detail-oriented, especially when it comes to data quality

Work independently, managing multiple tasks and deadlines effectively

Are an excellent communicator, both verbally and in writing

Are team-oriented, with a collaborative approach to solving problems

Recognize that Sensitive/confidential information must be handled compliantly

Have experience with the use of HRIS, like Gusto, Remote, Deel

Bonus points if you

Have experience working in a Human Resources function

Have qualifications in Human Resources

Have worked in a SaaS Company

This role may not be a fit if

You’re uncomfortable with ambiguity: You prefer well defined assignments.

You don’t enjoy repetitive work

You prefer focused work on a single project at a time

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Interview Process

Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:

Recruiter Screen with Talent Acquisition Team - 30 minutes

Hiring Manager Interview - 45 minutes

Take Home Assignment - 1 hour

Virtual Onsite - 2 hoursÂ

Benefits

Competitive salary and equity.

10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.

Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

$100/month education budget with more expensive items (like conferences) covered with manager approval.

If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

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Tags: saas, recruiter, coordinator, customer support, dev, exec, education, ops, medical, digital nomad