Administrative Assistant

We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.

Key Responsibilities

1. Data Management

• Create, maintain, and update spreadsheets
• Pull reports from various sources, enter data into software systems, and ensure accuracy
• Perform regular data entry tasks and ensure consistency and reliability of data

2. Email and Communication Management

• Monitor, prioritize, and respond to incoming emails on behalf of the team or department
• Manage email correspondence efficiently, ensuring timely responses to inquiries
• Draft and send professional emails as needed to clients, team members, and other stakeholders

3. CRM Management

• Update and maintain CRM system with client information, interactions, and progress
• Ensure CRM data is up to date and accurate for easy reference by the team
• Assist with reports and tracking related to CRM usage and performance

4. Client Onboarding Assistance

• Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails
• Ensure that clients are successfully onboarded with clear instructions and support throughout the process

5. Schedule Management

• Coordinate and manage calendars, including setting appointments, meetings, and reminders
• Assist in scheduling client meetings and coordinating logistics as needed
• Handle meeting requests and ensure all parties are informed and prepared

6. General Administrative Support

• Assist with any additional administrative duties or projects as needed to support team members and company goals

Skills, Knowledge and Expertise

• Proven experience as an Administrative Assistant or similar role
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace
• Experience working with CRM systems
• Strong organizational and time management abilities, with the ability to manage multiple tasks

simultaneously.

• Attention to detail with a focus on accuracy and reliability
• Ability to maintain confidentiality and handle sensitive information
• A positive, proactive attitude with strong problem-solving skills

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided

Originally posted on Himalayas