People Operations Specialist

🌎 About Us

At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."

What You'll Do

You'll be a first line of support for employee and manager HR questions (policies, benefits, systems, employee lifecycle changes) resolving routine inquiries directly and routing anything complex to the right specialist, so nothing employee-facing falls through the cracks.

You'll support HRIS (Paycor) data integrity across the employee lifecycle, processing new hires or offboarding employees, while updating data accurately and flagging discrepancies before they surface in an audit.

You'll partner closely with Payroll to ensure every employee change (new hires, terminations, compensation adjustments, leaves, and status changes) is communicated and reflected accurately and on time, so paychecks are always right and nothing slips between systems.

You'll own our parental leave practice end-to-end, walking employees through the process from the moment they share their news, coordinating timelines and paperwork, and serving as their main point of contact so they feel supported (not confused) through one of the biggest moments in their life. You'll bring a strong understanding of Paid Leaves and FMLA requirements, ensuring employees receive the full benefits and protections they're entitled to while maintaining clear communication throughout their leave.

You'll own the execution of annual benefits, open enrollment, drafting communications, answering employee questions, uploading rates into our HRIS, and supporting the broker relationship so the process runs smoothly from your seat in the room. This includes coordinating with Finance and Payroll to ensure rates are accurately loaded and communicated to employees.

You'll maintain compliance documentation (I-9s, leave paperwork, training trackers) so our records stay audit-ready across federal, state, and local requirements.

You'll run onboarding, orientation, and culture programming, making sure new TeamSnappers feel set up for success and that remote team-building efforts actually land.

What Will Set You Up for Success

3-5 years of experience in an HR, People Operations, or HR Generalist-type role. You don't need to have done everything here before, but you've touched at least a couple of these areas (employee support, HRIS, benefits, or compliance).

Comfort learning and working inside an HRIS platform (Paycor experience is a plus, not a requirement).

Careful attention to detail. You catch the small things before they become compliance or payroll problems.

Strong service instincts and communication skills. You can walk someone through a sensitive process, like parental leave, with clarity and empathy.

Ability to juggle several different types of work in the same week without losing track of details.

Comfort supporting a remote or distributed team.

Nice-to-haves

Exposure to benefits administration or open enrollment cycles.

A natural eye for process improvement; you notice where a workflow is clunky and enjoy finding a better way to do it.

Familiarity with I-9 verification, leave administration, or other compliance documentation.

🖥 Location

TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota West Virginia and Utah and while we love all parts of the world, we can only hire permanent US residents at this time.

🚀 Opportunities to Grow

At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

🎩 Total Rewards

• We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
• A monthly stipend reimbursement for health & wellness and so much more!
• TeamSnap Total Rewards

🏆 Working at TeamSnap

At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.

🧡 Inclusion and Diversity

Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.